Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

In the event of a return, we are not responsible for shipping costs back to us and cannot refund original shipping charges.

We reserve the right to refuse any return.

If you have a return, please email shopkristinaellen@gmail.com to initiate the process. We will get back to you asap. Please note we only respond between Monday-Friday.

Hopefully we answer your questions above. If not, email us - shopkristinaellen@gmail.com.